The Library is located, along with the City of Ottawa Archives, at 100 Tallwood Drive, Nepean and is open as follows:

Parking is free to anyone using the facilities of the Library or the Archives.

The Reference Room desk is staffed by volunteers - sometimes Library members and sometimes others. If you experience any difficulties in accessing Library materials because of staff inexperience then to send your request or comments to the Librarian and arrangements will be made to assist you.